Contract Creation and Management Simulation - 1366 Words

â€Å"Contract Creation and Management Simulation† Bus Law 531 August 30, 2011 Contract Creation and Management SimulationThe simulation shows a confutation between two software-developing companies, Span Systems, and its customer Citizen-Schwartz AG (C-S), a largeGerman bank. The two companies are in difference of opinion over the quality and timeliness of deliverables. There have been major bugs found by C-S during testing and are worried about Span not fulfilling the one-year contract, which is worth $6 million. Span main apprehension is obtaining a larger contract with e-CRM, which is in line with result of the current contract. C-S has requested all code and†¦show more content†¦If Span and C-S plan to resolve their issues, they will use interest-based negotiating.Contract EnforcementDuring interest-based negotiating, Span will express its intent to revitalize the current contract. To secure future contracts, this project needs to be put back on track so both companies can achi eve mutual profitability. Achieve GoalsSpan must recognize its role in the negotiations process. It has a short- and long-term goal. The short-term goal is to achieve an amicable conclusion to the current contract. The long-term goal is securing future contracts. Control Customer ExpectationThe best way to achieve the long-term goal is to control customer expectation. Span could focus on the short-term goal and successfully negotiate the current contract by giving in on all concessions. But if it does that, over time there will be a drop in the perceived service quality and C-S high expectations will result in a widening service gap. Span needs to enforce some of the contract. If it doesnt stand firm on a few of the important issues, C-S expectations and perceptions of service quality will be drastically inaccurate. The next contract will be very difficult to enforce. C-S will get the indication it can demand whatever it wants and Span will concede.Current ContractSpan needsShow Mor eRelatedContract Creation and Management Simulation1268 Words   |  6 PagesContract Creation and Management Simulation William University of Cincinnati Legal Environment of Business Judge Jim P. Ponder July 2, 2000 Contract Creation and Management Simulation The simulation begins in the middle of a major dispute between a software-developing company, Span Systems, and one of its customers, Citizen-Schwartz AG (C-S), a large German bank. The two companies are in dispute over the quality and timeliness of deliverables. There have been major bugs found by C-S duringRead MoreContract Creation and Management Simulation2659 Words   |  11 Pagesrenegotiate contracts rather than go to court to have the contracts enforced. A court remedy breach of contract can be lengthy, costly, and in the end no one wins. Companies such as Span Systems and Citizen-Schwarz (C-S) should have a clear understanding of contract laws, as well renegotiation practices designed to remedy breach of contract. Both parties are obligated to fulfill each part of the agreement, and failure to meet the terms of the contract by law can be consider a breach of contract. ThisRead MoreLaw 531 Contract Creation and Management1738 Words   |  7 PagesContract Creation and Mana gement Johnny B Good LAW/531 April 30, 2012 Professor Law â€Æ' Contract Creation and Management This week assignment is to provide analysis on the Contract Creation and Management simulation provided in the University of Phoenix (UOP) materials website. The simulation involves two companies; Span Systems, a California-based custom e-banking software developer and Citizen-Schwarz AG (C-S), a Stuttgart-based bank with revenues of over $20 billion. Through C-S’s regionalRead MoreContract Creation and Management1199 Words   |  5 PagesContract Creation and Manage Law 531 Contract Creation and Management After completion of the Contract Creation and Management simulation the following legal issues were noted. There were problems with this contract from the beginning because the specifics of the contract were ambiguous from the start. The companies involved developed a contractual relationship by evidence of an offer, acceptance of the offer and valid and legal consideration, which in this case is money for services renderedRead MoreContract Negotiation1590 Words   |  7 PagesContract Creation and Management Simulation LAW/531 In the contract creation and management simulation involving Span Systems and Citizen-Schwarz AG (C-S) the conflict involved and possible resolutions could be beneficial or catastrophic for both companies. Legal risks for corporations in the process of implementation and development of a program are many. To prevent this there must be direct, quantifiable benchmarks that are acknowledged by all parties involved. Any contract ambiguity thatRead MoreContract Creation and Management - Nature of Agency1615 Words   |  7 PagesContract Creation and Management - Nature of Agency LAW 531 June 18, 2012 Contract Creation and Management - Nature of Agency Successful contract creation is essential for two or more different parties to conduct business. A contract needs to be full of specifics and lacking in ambiguity, otherwise interpretations, based on needs and experience, can and will be made by both sides. One such area of potential ambiguity in a contract is that of agency. Agency is a relationship where a principalRead MoreContract Management1251 Words   |  6 PagesContract Risk and Opportunities Richard S. Stainback Jr. LAW/531 June 27, 2011 Ben Waggoner Contract Risk and Opportunities Clarity of contract is an essential element to creating a workable and executable agreement. C-S and Span entered into a business contract that was ambiguous from the start. It used words like â€Å"ordinary† in terms of production. Terms like this are often up to interpretation and can be the failing point of an agreement. Legal Issues Present Breach of Contract underRead MoreSap Crm : A Part Of The Sap1112 Words   |  5 Pagesfeatures so that businesses can streamline their processes and gives customer the benefit of registering products online or shipment tracking. Moreover, some of the standard business processes built by sap are recall product process, marketing campaign management process, process related to payments, handling customer complaints processes. Sap CRM solution addresses the complete lifecycle of customer relations. The features and tools available are marketing tools, sales tools, online support interactionRead MoreManaging For Value Creation Reflect On The Simulation Of Smartmart Essay1513 Words   |  7 PagesBelow is my understanding of how the concepts, I have learned so far, in Managing for Value Creation reflect on the simulation of SmartMart. Set out your overall strategy for SmartMart, explaining why you elected to follow this strategy, and how each decision you made contributed to this strategy. The strategy I elected was driven from the Mission and Values of SmartMart. Which is to create SmartMart as a niche store and provide its customers with a customized local experience while keeping in viewRead MoreEssay about Mgmt1001 Assessment Task 23856 Words   |  16 Pages------------------------------------------------- MGMT1001 Write a report reflecting on your experiences of the Everest group simulation exercise this semester with reference to concepts and theories encountered in this course ------------------------------------------------- MGMT1001 Write a report reflecting on your experiences of the Everest group simulation exercise this semester with reference to concepts and theories encountered in this course Assessment 2 – Report – 30% of final mark